Refund Policy

Refund Policy

Refund Policy

This policy applies to fees paid for the paid consultations and ongoing guidance that Zenith Wealth Planning Co., Ltd. provides. It is written to be consistent with Thailand’s Consumer Protection Act B.E. 2522 and the terms of service on this site.

Engagements this covers

• A scheduled consultation that has been confirmed in writing and paid for in advance.
• An ongoing financial management guidance engagement paid in advance for a defined period.

Cancellation before a consultation

If you cancel a scheduled consultation at least 24 hours before the appointment, the fee is refunded in full. To cancel, write to info@zenith-circuit.digital or telephone +66-53-329-581.

No-shows and late cancellation

If you cancel less than 24 hours before the appointment, or do not attend, the consultation fee is non-refundable, because the time was reserved for you. You may reschedule once without an additional fee if you notify us at least 24 hours in advance.

Work already started

For ongoing financial management guidance paid in advance:

• If you request a refund before the first scheduled review has taken place, the unused portion is refunded in full.
• After the first review has been completed, the fee for that period is non-refundable; the remaining unused periods are refunded on a pro-rata basis.
• Work already delivered — written overviews, completed reviews, and any documents prepared on your behalf — is non-refundable.

Non-refundable items

• No-show and late-cancellation consultation fees, as above.
• Any work already delivered under an ongoing engagement.
• Third-party costs we have paid on your behalf at your written request (for example, fees paid to a licensed provider we referred you to).

Processing time and method

Approved refunds are processed within 14 days of the request, to the original payment method. Where that is not possible, we will arrange an alternative with you in writing.

How to request a refund

Email info@zenith-circuit.digital, or telephone +66-53-329-581, with your name, the engagement reference (if any), and the reason for the request. We will reply within five business days.

Deposits

If a deposit is taken to hold an appointment, it is treated as part of the consultation fee and follows the same cancellation rules above.

Changes to this policy

If this policy changes, this page will show the revised date and the new version. Any change applies to engagements entered into after the change takes effect.

Last updated: 5 October 2026.